Unibet Bonus Code & Privacy Policy: How We Protect Your Data

At Unibet, your privacy is not an afterthought — it is built into the foundation of how we operate. Whether you are using a Unibet bonus code to get started or managing your account day to day, we are fully committed to handling your personal and financial information with transparency, care, and strict compliance. This page explains exactly how we collect, use, and protect your data, so you always know where you stand with us.

The Information We Collect

When you create an account with us, we collect certain personal details as part of the standard registration process. This is necessary to verify your identity, keep your account secure, and ensure we are meeting our legal obligations as a licensed operator.

The categories of information we typically collect include:

Personal identification details — such as your full name, date of birth, residential address, and contact information including email address and phone number.
Identity verification documents — as part of our Know Your Customer (KYC) process, we may request standard verification documents to confirm your identity. This is a regulatory requirement across all licensed markets, and it applies to every player equally.
Financial information — including payment method details and transaction history, collected strictly for the purpose of processing deposits and withdrawals securely.
Account activity data — such as login history, wagering activity, and responsible gaming preferences, which help us maintain the integrity of your account and provide you with a consistent experience.

We only collect what we genuinely need. If additional information is ever required, we will always communicate clearly about why it is being requested and how it will be used.

How We Use Your Data

The data we collect serves specific, well-defined purposes. We do not use your information in vague or open-ended ways, and we do not retain it beyond what is necessary.

Here is how your data is put to work on your behalf:

Account management — to create, maintain, and secure your player account, including processing any Unibet bonus code claims or promotional eligibility checks.
Transaction processing — to handle deposits, withdrawals, and payment verification efficiently and accurately.
Fraud prevention and security — to detect unusual activity, protect against unauthorized access, and maintain a safe environment for all players.
Legal and regulatory compliance — to meet our obligations under applicable gaming laws, Anti-Money Laundering (AML) requirements, and licensing conditions.

We may also use your contact details to send you marketing communications about promotions or relevant updates — but only with your consent. You have the right to opt out of marketing messages at any time, either through your account settings or by contacting our support team directly. Opting out of marketing will never affect the functionality of your account.

Data Sharing & Third Parties

We want to be completely clear on this point: we do not sell your personal data to any third party, under any circumstances.

That said, operating a licensed online casino requires working with a network of trusted partners. In limited and necessary cases, your data may be shared with:

Payment processors — secure, established financial services providers that handle the technical aspects of your transactions.
Game content providers — premium software studios whose platforms power the games available on our site. These partners may receive anonymized or session-level data as required to deliver their services.
Regulatory and licensing authorities — official bodies to whom we are legally obligated to report, particularly in relation to AML compliance and responsible gaming standards.
Fraud prevention and identity verification services — specialist providers that support our KYC obligations and help us maintain a secure platform.

Every third party we work with is required to handle your data responsibly and in accordance with applicable privacy laws. We do not share data for commercial purposes beyond what is strictly necessary to run our platform.

Data Security & Retention

Protecting your information technically is something we take seriously. Our platform uses modern SSL encryption across all data transmissions, meaning any information sent between your device and our servers is secured in transit. Our servers are maintained in controlled, secure environments with access restricted to authorized personnel only.

We also apply layered internal controls, routine security assessments, and staff training protocols to reduce the risk of unauthorized access or data breaches. No system can guarantee absolute security, but we invest consistently in maintaining strong protections.

On the question of how long we keep your data: we retain personal information only for as long as is legally required or operationally necessary. For most players, this means data is held for the duration of the account relationship and for a defined period afterward, as required by standard AML regulations and our licensing obligations. Once that period has passed, data is securely deleted or anonymized.

If you close your account, certain records may still need to be retained for a regulated period in line with legal requirements. We will always act in accordance with applicable law regarding how long specific data categories must be kept.

Your Privacy Rights & How to Reach Us

You have real, enforceable rights when it comes to your personal data, and we are here to help you exercise them. Depending on your location and the applicable privacy regulations, your rights may include:

The right to access — you can request a copy of the personal data we hold about you.
The right to correct — if any information we hold is inaccurate or outdated, you can ask us to update it.
The right to deletion — in certain circumstances, you may request that we delete your personal data. Please note that some data must be retained by law, which may limit this right in practice.
The right to object or restrict processing — you can ask us to limit how we use your data in specific situations, particularly in relation to marketing.

To exercise any of these rights, or if you have general questions about how we handle your information, you can reach our customer support team through the contact options available in your account. For more sensitive or formal privacy requests, you are also welcome to contact our Data Protection Officer directly — details are available via our support channels.

We aim to respond to all data-related inquiries promptly and in a straightforward manner. Contact our support team or visit your account settings to manage your communication preferences at any time.